Privacy & Cookie Policy

Data Protection & Privacy Statement

The information we collect about you will be used and kept in accordance with our obligations under the Data Protection Act 1998. We will only use personal information you supply to us for the reason that you provided it for. We will only hold your information for as long as necessary to fulfil that purpose. We will not reveal or pass on any information to any third party. We will from time to time send out newsletters/emails about new product and offers. If you do not want to receive these then you can unsubscribe from our mailing list.

Credit Card Security

The protection and security of your personal information and credit card details are very important to us. Therefore, we use Shopify's payment gateway, Paypal, Apple Pay and Amazon Pay as our preferred merchants. As a result, we do not have access to your credit card details. If you place your order over the phone and pay using a credit or debit card, we will take payment using the online Shopify merchant system. Your details are not stored on our computers or passed to any third party.

Customer Service

If you need customer support please contact us on 01509 239307 or 9am to 5pm Monday to Friday.

Complaint Procedure

If you have cause for complaint which cannot be resolved by a replacement or a refund we will endeavour resolve the matter as soon as possible, in the most appropriate way. At all stages we will keep you informed of our progress.

Legal Liability

The contract for the sale of goods or services by A. Mistry Ltd from this website shall be exclusively subject to, governed by, construed and interpreted in accordance with English law. The courts of England and Wales shall have exclusive jurisdiction.